Effective Date: March 2016
SECTION 1 – Collection of Information
We collect personal information from you when you submit it to us, including by (i) placing an order; (ii) registering as a customer; (iii) e-mailing us; (iv) participating in promotions, surveys, e-mail newsletters or other features of the Services; and (v) communicating or coordinating with a customer service representative.
General Services Visitors
General Subscribers — At the time you become a general subscriber of the Services, we request that you provide us your name, country of citizenship, e-mail address, phone number, grade level, graduation year, grades, parent e-mail address, parent mailing address, user name and password. In addition, by registering as a general subscriber, you have automatically opted-in to receive further information regarding our partners.
Paying Subscribers — In addition, if you register as a paying subscriber of the Services to obtain access to our specialized services, we require you to provide your name, mailing address, e-mail address, phone number, date of birth, gender, educational background, school name, grade level, graduation year, grades, extracurricular activities, parent e-mail address, parent mailing address, user name, password and credit card information. You may also choose to provide to us other personal information, such as your intended college major, career objectives, hobbies and interests. Finally, you may let other individuals know about us through our referral feature, or allow other individuals to monitor your account, in which case we will ask you to provide us such individual's name and e-mail address.
Contacting Us — The Services permits you to contact us via our Contact Us Form. Whenever you send an e-mail through the Contact Us Form on the Services, you will be providing us with your name, e-mail address and phone number, and any information you choose to include in the text of your message.
When you visit the Services, we may collect certain non-personal information from you, including your computer’s Internet Protocol (IP) address, browser type, operating system, the specific web pages visited during your connection, and the domain name from which you accessed the Services. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Services, the areas or pages of the Services that you visit, the amount of time you spend viewing the Services, the number of times you return to the Services and other clickstream data. We may also use non-personal information for statistical analysis, research, and other purposes.
We may also use web beacons on the services, in our emails and in our advertisements on other web services. Web beacons are tiny graphic images that are used to collect information about your Services visit, such as the pages you view and the features you use, as well as information about whether you open and/or act upon one of our emails or advertisements. We may also collect the URL of the web services you visited immediately before coming to the Services. Web beacons help us analyze our Services visitors’ behavior and measure the effectiveness of the Services and our advertising. We may work with service providers, such as Google Analytics, that help us track, collect and analyze this information.
We may combine the non-personal information we collect, such as through cookies and web beacons, with other information we have collected from you.
SECTION 2 – Use of Information
If you change your mind and no longer wish to receive these updates, you can opt-out at any time by sending an email to firstname.lastname@example.org or by mail to:
1180 North Town Center Drive, Suite 100
Las Vegas, Nevada, 89144
Please note that even if you opt-out of receiving marketing e-mails from us, you may still receive e-mail messages regarding your order, such as order confirmation, shipping information, and customer service notifications.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: email@example.com
SECTION 3 – Disclosure
We may anonymize your Personal Information so that you are not individually identified, and provide that information to our partners. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage information to a partner in a manner that would identify you personally, as an individual.
SECTION 4 - Security
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from Services visitors. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
SECTION 5 - Personal Account Information
When you purchase a Kranse Institute online course, you will be asked to create an associated online personal account. It is your responsibility to ensure that your personal account Information is accurate, complete and up-to-date. You may view the information in your user profile by logging onto your profile page. If you wish to make any changes to any personally identifiable information you have provided to us, you may do so by making such changes in your profile page.
You may also choose to allow other individuals to monitor your account, such as parents, guardians and high school counselors. If you choose to use this feature, we will ask you to provide us with that person's name and e-mail address. We will send him or her an e-mail invitation to register and monitor your progress. By inviting such individuals to monitor your progress, you are granting permission to Kranse.com to share the details of your profile with them. This information includes personally identifiable information, including your name, address, phone number, e-mail address, grades, schools that are interested in you and other information you have provided to us.
You should not share your password with anyone. In addition, if you suspect unauthorized access to your information, it is your responsibility to contact Kranse.com immediately. Kranse.com personnel will never ask you to divulge your password in written or electronic communications or over the phone. Please be aware that Internet data transmission is not always secure, and we cannot warrant or guarantee that information you transmit utilizing the Services is secure. Because security is important to both Kranse.com and you, we will make reasonable efforts to ensure the security of our systems.
SECTION 6 – Interest Based Advertising
SECTION 7 – International Users
The Services may be accessed by an international audience. By visiting the Services and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this policy. In addition, such data may be stored on servers located outside your resident jurisdiction and in jurisdictions which may have less stringent privacy practices than your own. By providing us with your data, you consent to the transfer of such data.
SECTION 8 – Third-Party Websites
SECTION 9 – Questions and Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer: firstname.lastname@example.org or by mail at:
Attn: Privacy Compliance Officer
1180 North Town Center Drive, Suite 100
Las Vegas, Nevada, 89144
If we need, or are required, to contact you concerning any event that involves your information, we may do so by e-mail, telephone, or mail.